Privacy Policy

This Privacy Policy explains how HBB Electrical Services Ltd ("we", "our", or "us") collects, uses, and protects your personal data when you use our website www.hbbservices.co.uk, contact us, or use our services. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Information We Collect:

• Contact details (name, email address, phone number)
   
• Address details (for billing or service delivery)
   
• Technical data (IP address, browser type, device data)
   
• Communications (emails, enquiries, or feedback you provide)
   

We do not collect special category data unless explicitly required and with your consent.

How We Use Your Data:

We use your data to:

• Provide electrical services to you
   
• Respond to enquiries or support requests
   
• Maintain business records
   
• Improve our website and services
   
• Send service updates or legal notices
   

We will only process your personal data where we have a legal basis to do so, such as consent, contract, legal obligation, or legitimate interest.

How We Share Your Data:

We do not sell your data. We may share it with:
 

• Professional advisers (e.g. accountants, legal consultants)
   
• Regulators or law enforcement, if required by law
   

All third parties are required to respect the confidentiality and security of your data.

How We Store Your Data:

Your data is stored securely in the UK or in secure cloud services compliant with UK data protection laws. We implement appropriate technical and organisational measures to protect your data.

We keep your personal data for no longer than is necessary for the purposes it was collected.

Your Rights:

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
   
• Request correction or deletion of your data
   
• Object to or restrict our processing of your data
   
• Withdraw your consent at any time
   
• Request a copy of your data in a commonly used format
   

To exercise any of these rights, please contact us at admin@hbbservices.co.uk

Cookies and Tracking:

Our website may use cookies or similar technologies to improve user experience and analyse website traffic. You can manage your cookie preferences via your browser settings or by using a cookie banner (if implemented).

Third-Party Links:

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such sites. Please review their privacy policies separately.

Changes To Our Privacy Policy:

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date. We encourage you to review this policy periodically.

How To Contact Us:

If you have any questions about this policy or how we handle your data, please contact us at admin@hbbservices.co.uk

Company Details:

HBB Electrical Services Ltd

5th Floor, 167-169 Great Portland Street, London W1W 5PF

Company No: 14998499

VAT Registration No: 448136975

NICEIC AC No. 618880000

Constructionline No. 1322887

This policy was last updated on 19/08/25.